Shipping Policy

United Kingdom

All shipping on our products are priced at £3.60 per order. 

Deliveries are sent from various coffee roasters in the UK, which is how we achieve maximum freshness.

Deliveries directly from All Things Coffee are sent using Royal Mail Tracked 48 Hour service, unless specified otherwise on the product’s page. Therefore each delivery should take between 3-5 working days, leaving time for processing and packaging.

If your delivery isn’t with you in this time, please get in touch and it will be tracked down for you straight away.

Because we work with our coffee roasters to deliver their coffee as fresh as possible, they ship directly from their roastery. This might mean that your order arrives in separate packages.

Some other products including espresso machinery comes directly from manufacturers or distributors.

 

International Shipping

All shipping on our overseas-shippable products are priced based on location as below: 

  • Non-UK Europe – £17
  • United States of America – £29
  • Rest of the world – £27

This price will cover International Tracked and Signed delivery by Royal Mail. 

Not all products are shippable to overseas locations, this is because of our variation in suppliers’ policies.

Delivery times are:

  • Europe delivery aim: 3-5 working days
  • Worldwide delivery aim: 6-7 working days

 If your delivery isn’t with you in this time, please get in touch and it will be tracked down for you straight away. Thanks to our use of tracked and signed deliveries we will be able to track your parcel and share the tracking information with you.

Please note that orders exceeding the maximum international shipping size will be rejected or additional shipping fees will be requested. This amount is 2kgs.

International shipping of Commercial espresso machines is managed separately to this policy, and this will be discussed with customers upon enquiry.